FAQs

Imitation jewellery has many benefits including its durability when compared with fine jewellery, as it‘s made from durable materials such as copper and brass. It is much more affordable than fine jewellery, it‘s the best option for people who love to experiment with their jewellery and try new pieces for each outfit. Nothing beats the versatility of imitation jewellery, it can be found in almost any design, pattern and colour. You also feel much safer wearing it as it’s not real!

Imitation jewellery should be worn at your own risk, if you have had any skin reactions in the past it’s better to be safe and avoid imitation jewellery

Imitation jewellery will last longer if you care for it and avoid contact with chemicals, perfume and sweat. Please be careful with your items and ensure they are properly stored when not in use. Some discolouration can occur when exposed to sweat, perfume etc. Please handle all items with care. Rough handling may reduce the life expectancy of delicate items.

Please refer to our refunds and exchanges policy.

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If you are unable to reset your password please use the contact form and we will get back to you within 24 hours.

Please refer to our shipping policy.

You can see your order history when you log into your account. You will find details of what you have ordered in the Order History tab.

Please note you will need an account with us in order to view your order history. If you placed an order without creating an account you can create an account at a later date using the same email address, the historical orders will automatically sync with your account.